May 7, 2025

7 Essential Factors to Consider When Investing in a Business Website

In today's digital landscape, your website is the storefront of your business. It's often the first point of contact between you and potential customers - and this is even more critical if you don't have a physical brick and mortar location.

Why Your Website Investment Strategy Could Make or Break Your Business Growth

Consider this: Research shows that over 70% of Australian consumers research online before making purchases, with a business's website being a primary resource they consult. Australian government data indicates that businesses with effective digital presence typically demonstrate higher revenue growth compared to those without.

Companies that invest in high-performing websites see tangible results. Research consistently shows that businesses with optimised websites experience significant increases in online engagement and sales. According to various digital marketing studies, the majority of Australian consumers research businesses online before making purchasing decisions, with many dismissing companies that lack a professional web presence.

Remember, your website isn't just a digital brochure, it's along-term business asset that adds significant value should you ever decide to sell. In today's market, digital assets have become increasingly important inbusiness valuations, with strong online presences often contributing positively to company valuations during acquisitions

With that in mind here’s seven critical considerations when investing in your website:

1. Clear Purpose & Strategy

A powerful website is fundamentally goal-driven. It must align with your business objectives, whether generating leads, selling products, or building brand awareness. Every page should serve a clear purpose within your broader strategy.

Best Practices:

  • Define  your target audience and their specific needs
  • Structure the site for intuitive navigation with a clear, logical menu
  • Implement strong calls to action (CTAs) strategically positioned to guide users toward conversion
  • Ensure every design element supports your primary business goals

Research from web usability experts suggests that users typically make decisions about whether to stay on a website within 10-20 seconds. Sites with clear purpose and value proposition significantly outperform those with cluttered messaging.

2. User-Friendly & Fast Performance

Website visitors are notoriously impatient. A site must be easy to use and load quickly. Research consistently shows that a significant percentage of users will abandon websites that load slowly, particularly on mobile devices.

Best Practices:

  • Ensure mobile responsiveness across all devices and screen sizes
  • Optimise for fast loading times through image compression, caching, and CDN implementation
  • Create a minimalist, clutter-free design that builds trust and improves navigation
  • Implement intuitive user flows that guide visitors naturally through your site


Speed isn't just about user experience, it directly impacts your bottom line. Studies by leading digital organisations have demonstrated that improving site loading speed can significantly increase conversion rates and reduce bounce rates across industries.

3. Strong Security Measures

Security breaches can devastate your business reputation and finances. A secure website protects both your business and users from increasingly sophisticated cyber threats.

Best Practices

  • Install SSL certificates to encrypt user data and secure transactions (HTTPS)
  • Maintain regular updates for content management systems, plugins, and themes
  • Select secure hosting with robust security protocols and monitoring
  • Implement automated daily backups to prevent catastrophic data loss
  • Deploy firewall and malware protection through tools like Wordfence, Sucuri, or Cloudflare


The stakes are high. According to the Australian Cyber Security Centre (ACSC) cyber crime continues to rise significantly, with substantial financial impacts on Australian businesses each year. The ACSC's Annual Cyber Threat Report highlights that thousands of cyber security incidents are reported by Australian businesses annually, with small and medium enterprises particularly vulnerable.

4. Search Engine Optimisation (SEO) Ready

Even the most beautifully designed website is ultimately worthless if potential customers can't find it. Research consistently shows that the vast majority of Australians use search engines as their primary method of finding information online.

Best Practices:

  • Create keyword-optimised content based on thorough research of your audience's search habits
  • Prioritise page speed optimisation as Google explicitly uses this as a ranking factor
  • Compress and properly tag all images with descriptive alt text
  • Implement a mobile-first design approach, as Google predominantly uses mobile versions for indexing
  • Utilise meta tags and structured data to help search engines understand your content

5. High-Quality Content & Copywriting

Content is the cornerstone of digital success. It builds trust, establishes authority, and drives engagement with your audience.

Best Practices:

  • Develop  clear, engaging messaging that directly addresses your audience's pain points and desires
  • Maintain a regularly updated blog with articles that provide genuine value
  • Create comprehensive FAQ sections that anticipate and answer common questions
  • Use storytelling to create emotional connections with your brand
  • Balance promotional content with educational and informative material

6. Scalability & Future-Proofing

Building a website that becomes quickly outdated is a poor investment. Your digital presence should grow with your business, adapting to new technologies and expanding capabilities.

Best Practices:

  • Select a flexible CMS like WordPress or Webflow that allows easy content updates and expansion
  • Implement scalable hosting solutions that can handle traffic increases without performance issues
  • Design with modularity in mind so new sections and features can be added seamlessly
  • Future-proof with modern coding standards and progressive enhancement techniques
  • Plan for integration capabilities with new tools and platforms as they emerge

7. Conversion-Focused Features

The ultimate purpose of most business websites is to convert visitors into customers. This requires intentional design choices and strategic feature implementation.

Best Practices:

  • Place clear CTAs prominently throughout the site, using action-oriented language
  • Incorporate trust signals including reviews, testimonials, case studies, and security badges
  • Implement live chat functionality and user-friendly contact forms to reduce friction
  • Design landing pages specifically optimised for conversion with minimal distractions
  • Add exit-intent popups and lead magnets to capture information from visitors not yet ready to buy

Small improvements matter. Research shows that businesses implementing structured conversion optimisation strategies consistently achieve significant improvements in conversion rates and websites with well-implemented social proof elements substantially increase trust and credibility with consumers.

The Bottom Line

Your website isn't just a digital expense. It's a critical business asset that directly impacts your growth potential, customer acquisition costs, and even your company's valuation. The most successful Australian businesses understand that website investment delivers measurable returns, from improved lead generation to enhanced customer loyalty.

When done right, the results can be dramatic. At Butterfly Marketing, our web development clients are seeing an average 37% increase inwebsite traffic after just 3 months and a remarkable 200% increase in timespent on their websites. These metrics translate directly to stronger customer engagement and improved conversion opportunities.

As we move into an increasingly digital future, the gap between businesses with high-performing websites and those with sub-par online presences will only widen. Businesses that fail to maintain competitive digital assets risk losing up to 30% of their potential market share to more digitally-savvy competitors. The question isn't whether you can afford to invest properly in your website, it's whether you can afford not to.

The long-term success of your online presence depends on making informed decisions today. Take the time to research thoroughly, understand your specific needs, and invest in solutions that will grow with your business rather than constrain it.

Is your website working as hard as it should be for your business? Contact us today for a free website health check to identify opportunities for improvement.

Coming Next: Watch for our follow-up article,"Why Research Matters: Avoiding the Pitfalls of Off-the-Shelf Website Solutions," where we'll explore how to avoid costly mistakes when selecting website platforms and why many businesses end up paying twice for their websites.

Author

Daena Bougoure-Latchford
Founder, Butterfly Marketing

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